Gotomeeting App Download For Mac

Return to site

Gotomeeting App Download For Mac

Users running macOS Catalina (10.15) can now download and install the GoToMeeting desktop app to start and join meetings! Users running the new OS will be prompted to allow screen recording when they share a screen or take a screenshot in GoToMeeting. Due to the increased demand for remote-work solutions, some wait times may be longer than normal. If you haven't yet, please try searching our knowledge base for faster answers. GoToMeeting is an industry leading online collaboration solution that makes it easy to virtually connect with people across the globe. Now with the GoToMeeting add-in, scheduling has been made faster and easier than ever, saving valuable time with each meeting you schedule.
Gotomeeting Desktop App
Gotomeeting Free Download
Step-by-Step Installation Instructions for Mac OSX Users
Step 1: Setup a Free Account:Before you can install GoToMeeting on your Mac you need to create an account. If you don't already have an account, GoToMeeting offers a free 30 day trial. The free trial doesn't require a commitment. You can cancel at any time.
Step 2: Install the Software:Gotomeeting Desktop AppOnce you've created your GoToMeeting account, you need to install the software. You'll be prompted to install the software when you complete the sign up process. If you need to re-download the software, you can do it by following this link (you must have an account). When prompted, make sure you click the 'Always run on this site' button, otherwise, the installation will fail.
Step 3: Meet Now or Schedule a MeetingOnce you've installed the software you'll be prompted to 'Meet Now' or 'Schedule a Meeting'. If you're not ready to host your first meeting, just close the window. GoToMeeting saves a quick-start icon to your desktop, so you can instantly start a meeting in the future. You can move this shortcut to your dock, or any other location. 
System Requirements for Mac OSX UsersFor non-techies: Just about any Mac running an intel processor can run GoToMeeting (e.g. 2006 or newer).
For techies:
Operating system requirements: Mac OSX 10.5 (Leopard), 10.6 (Snow Leopard), or 10.7 (Lion)
Web browser requirements: Safari, Firefox, or Chrome with Javascript and Java (1.6 or higher) enabled.
Internet Connection recommendations – DSL, Cable, or LAN for desktop clients. 3G, 4G, or WiFi connection for mobile users.
Hardware recommendations for meeting presenters – 1.5 GHZ (or higher) dual core processor, 2GB of RAM.
GoToMeeting Integrated Audio Requirements (for VOIP users)A broadband internet connection (512kb or higher is recommended)
Microphone and speakers (USB mic is recommended, but not required)
GoToMeeting HD Faces (Video Conferencing) RequirementsAny webcam, or an external video camera plugged into your computer
Summary

The installation process takes less than 5 minutes. We've installed GoToMeeting on a dozen different Mac OSX machines, and haven't ran into any issues.
You may need admin rights to your Mac in order to install the GoToMeeting software. If you don't have admin rights, check with your IT department for assistance.
Start Your GoToMeeting Trial Now!1Set up your audioWhen you first join, you'll be prompted to choose which method you'd like to use to listen to the meeting audio. 

Select Computer audio to use your computer's mic and speakers. 
Select Phone call to use your telephone to dial in to the audio conference. 
Once you're in the session, you will see your audio controls on the Audio tab. You can switch audio modes at any time. 
Show All | Hide All

 If you select computer audio, you can use the next screen to test your audio devices. Speak into the microphone to see the audio meter light up, and click Test your sound to hear a test sound play through your speakers. Learn more.
 The Audio Pin is a unique code that lets GoToMeeting link your phone call with your GoToMeeting Control Panel. This allows you to mute and unmute yourself using the Audio button rather than your telephone keypad, and it also ensures other participants will be able to see when you are speaking. Learn more.
To learn your Audio PIN, check the Audio section of the Control Panel (in the desktop app). 
When prompted, enter your Audio PIN using your telephone keypad. If you are already connected to session audio, enter a # before and after the PIN. 
Q: 
Why do I see 'View audio options' in the Audio pane?
 If you don't see the Computer or Phone audio controls on the Audio tab, that means that you haven't yet selected an audio mode. It's possible that the 'Choose an audio option' window is hidden behind another application, so try minimizing other windows until you see the one shown at the right. Then select an audio option to continue. Q: 
Why can't I connect to audio?
 First, make sure you have the right option selected in the Audio pane (shown on the right). For example, if you want to dial in using your telephone but you still have 'Computer audio' selected, you won't be able to connect properly. 
Still having issues? See our full Audio FAQs. Q: 
Why can't anyone hear me?
 Most attendees are muted by default when they first join. Make sure the Audio icon at the top of your Control Panel is glowing green, and that your microphone or telephone's mute button is not on as well. 
Still having issues? Learn more.Q: 
Why don't I see the 'Computer audio' and/or 'Phone call' options?
 If your Audio pane doesn't look like the one shown to the right, it's possible that the organizer disabled one or both of GoToMeeting's built-in audio options (for example, they might have made it a Computer audio-only meeting, with no phone numbers provided). They might even have provided custom audio information, in which case you should follow the instructions they provided in the Audio pane.Return to Top Free download epic browser for mac.
2Mute & unmuteControl your audio using the Audio button in your Control Panel or Grab Tab, which will glow green when you are unmuted and others can hear you. You'll see a Mic icon for Computer audio, or a Phone icon for phone-call audio.
You can also switch between Computer and Phone audio if needed by opening the Audio pane in the Control Panel. 
Note: Most Computer audio users are muted by default when they first join. If you are muted, click the red Audio button so that it glows green.
Show All | Hide All
Q: 

Why is my Audio icon grayed out?
 If your Audio icon is not red or green, there are a few possible reasons why. 
You are not properly connected to the audio conference. See Step #1 above for directions on connecting and Audio FAQs. 
The organizer may have provided third-party conference call audio instead of using GoToMeeting's built-in audio. In this case, you will not be able to control muting/unmuting from your Control Panel. 
Q: 
Why can't I mute myself?
 If you are successfully connected to audio but clicking the green Audio button won't mute your audio feed, there are a few possible reasons why.
You connected to audio by dialing in with your telephone, but you did not enter your Audio PIN, which is listed under the phone numbers in the Audio pane). Without it, the Control Panel can't control your phone's audio feed.
You connected to audio using Computer audio, but there is a connection issue. Try opening the Settings pane and switching to Phone audio, then switching back to Computer to reset the audio connection. 
Return to Top
3Share your webcamSmile! You can start, pause and stop sharing your webcam all using the Webcam button in your Control Panel or Grab Tab. 
Want to preview your webcam feed first?
We know that you want to look your best! Just open the Webcam pane in your Control Panel (shown on the right) and click Preferences. You will then see a preview of your webcam feed on the Webcam tab.
Show All | Hide All
 To help save some space on your screen (or to help improve your internet speed), you can hide the webcams that are being shared. 
Click the Webcams button in your Webcam pane.
Select Hide All Webcams. You can also select Hide My Webcam in the same menu, but keep in mind that this does not stop your webcam feed from broadcasting to other attendees - it just hides it from your screen. 
 You can see advanced webcam options (zoom, brightness exposure) in the GoToMeeting Preferences window. 
Click the Webcams button in your Webcam pane. 
Select Preferences.
Return to Top
4Share your screenIf the meeting organizer grants you presenter permissions, then you can share your screen or even a specific application with the other attendees in the meeting. Use the Screenbutton in your Control Panel or Grab Tab to quickly start and stop sharing the screen of your main monitor once you have presenter controls.

 » Open the Screen Sharing pane to see additional options:

Use the Show drop-down menu to share a different monitor or even a specific application (such as Powerpoint).
Use the Change Presenter menu to transfer the presenter controls to another person. 
Use the Share keyboard & mouse with menu to allow other attendees to control the mouse and keyboard on the screen you are sharing. 
Note: You will not see the presenter controls in your Screen pane unless you are made the presenter by an organizer or the current presenter. Once you are made presenter, the additional presenter controls will appear in your Control Panel (like the one shown on the right). 

Show All | Hide All Acrobat plug in free download.

The installation process takes less than 5 minutes. We've installed GoToMeeting on a dozen different Mac OSX machines, and haven't ran into any issues.
You may need admin rights to your Mac in order to install the GoToMeeting software. If you don't have admin rights, check with your IT department for assistance.
Start Your GoToMeeting Trial Now!1Set up your audioWhen you first join, you'll be prompted to choose which method you'd like to use to listen to the meeting audio. 

Select Computer audio to use your computer's mic and speakers. 
Select Phone call to use your telephone to dial in to the audio conference. 
Once you're in the session, you will see your audio controls on the Audio tab. You can switch audio modes at any time. 
Show All | Hide All
 If you select computer audio, you can use the next screen to test your audio devices. Speak into the microphone to see the audio meter light up, and click Test your sound to hear a test sound play through your speakers. Learn more.
 The Audio Pin is a unique code that lets GoToMeeting link your phone call with your GoToMeeting Control Panel. This allows you to mute and unmute yourself using the Audio button rather than your telephone keypad, and it also ensures other participants will be able to see when you are speaking. Learn more.
To learn your Audio PIN, check the Audio section of the Control Panel (in the desktop app). 
When prompted, enter your Audio PIN using your telephone keypad. If you are already connected to session audio, enter a # before and after the PIN. 
Q: 
Why do I see 'View audio options' in the Audio pane?
 If you don't see the Computer or Phone audio controls on the Audio tab, that means that you haven't yet selected an audio mode. It's possible that the 'Choose an audio option' window is hidden behind another application, so try minimizing other windows until you see the one shown at the right. Then select an audio option to continue. Q: 
Why can't I connect to audio?
 First, make sure you have the right option selected in the Audio pane (shown on the right). For example, if you want to dial in using your telephone but you still have 'Computer audio' selected, you won't be able to connect properly. 
Still having issues? See our full Audio FAQs. Q: 
Why can't anyone hear me?
 Most attendees are muted by default when they first join. Make sure the Audio icon at the top of your Control Panel is glowing green, and that your microphone or telephone's mute button is not on as well. 
Still having issues? Learn more.Q: 
Why don't I see the 'Computer audio' and/or 'Phone call' options?
 If your Audio pane doesn't look like the one shown to the right, it's possible that the organizer disabled one or both of GoToMeeting's built-in audio options (for example, they might have made it a Computer audio-only meeting, with no phone numbers provided). They might even have provided custom audio information, in which case you should follow the instructions they provided in the Audio pane.Return to Top Free download epic browser for mac.
2Mute & unmuteControl your audio using the Audio button in your Control Panel or Grab Tab, which will glow green when you are unmuted and others can hear you. You'll see a Mic icon for Computer audio, or a Phone icon for phone-call audio.
You can also switch between Computer and Phone audio if needed by opening the Audio pane in the Control Panel. 
Note: Most Computer audio users are muted by default when they first join. If you are muted, click the red Audio button so that it glows green.
Show All | Hide All
Q: 
Why is my Audio icon grayed out?
 If your Audio icon is not red or green, there are a few possible reasons why. 
You are not properly connected to the audio conference. See Step #1 above for directions on connecting and Audio FAQs. 
The organizer may have provided third-party conference call audio instead of using GoToMeeting's built-in audio. In this case, you will not be able to control muting/unmuting from your Control Panel. 
Q: 
Why can't I mute myself?
 If you are successfully connected to audio but clicking the green Audio button won't mute your audio feed, there are a few possible reasons why.
You connected to audio by dialing in with your telephone, but you did not enter your Audio PIN, which is listed under the phone numbers in the Audio pane). Without it, the Control Panel can't control your phone's audio feed.
You connected to audio using Computer audio, but there is a connection issue. Try opening the Settings pane and switching to Phone audio, then switching back to Computer to reset the audio connection. 
Return to Top
3Share your webcamSmile! You can start, pause and stop sharing your webcam all using the Webcam button in your Control Panel or Grab Tab. 
Want to preview your webcam feed first?
We know that you want to look your best! Just open the Webcam pane in your Control Panel (shown on the right) and click Preferences. You will then see a preview of your webcam feed on the Webcam tab.
Show All | Hide All
 To help save some space on your screen (or to help improve your internet speed), you can hide the webcams that are being shared. 
Click the Webcams button in your Webcam pane.
Select Hide All Webcams. You can also select Hide My Webcam in the same menu, but keep in mind that this does not stop your webcam feed from broadcasting to other attendees - it just hides it from your screen. 
 You can see advanced webcam options (zoom, brightness exposure) in the GoToMeeting Preferences window. 
Click the Webcams button in your Webcam pane. 
Select Preferences.
Return to Top
4Share your screenIf the meeting organizer grants you presenter permissions, then you can share your screen or even a specific application with the other attendees in the meeting. Use the Screenbutton in your Control Panel or Grab Tab to quickly start and stop sharing the screen of your main monitor once you have presenter controls.

 » Open the Screen Sharing pane to see additional options:

Use the Show drop-down menu to share a different monitor or even a specific application (such as Powerpoint).
Use the Change Presenter menu to transfer the presenter controls to another person. 
Use the Share keyboard & mouse with menu to allow other attendees to control the mouse and keyboard on the screen you are sharing. 
Note: You will not see the presenter controls in your Screen pane unless you are made the presenter by an organizer or the current presenter. Once you are made presenter, the additional presenter controls will appear in your Control Panel (like the one shown on the right). 

Show All | Hide All Acrobat plug in free download.
 Drawing tools can help you illustrate your point - and when everyone joins in on the fun, collaboration gets a big boost. Click the Arrow icon next to the attendee, and select Allow Drawing. 
 If you'd like to freeze the broadcast of your screen rather than stopping it altogether, you can hover your mouse over the Screen button until you see a Pause icon appear below it. Use the Pause button to pause and restart the live broadcast. 
Return to Top
5Chat with othersThe Control Panel includes a Chat pane where you can exchange messages with other attendees. You'll see message notifications appear if your Control Panel is minimized to the Grab Tab.
 » Use the To drop-down menu to select your recipients: 
Select All to send a public message to all participants.
Select Organizer(s) only to send a message only to organizers and co-organizers.
Select Presenter only to send a private message to the person sharing their screen.
Select a specific individual to send a private message to just that person. 
Show All | Hide All
 You can save a .HTML file of the transcript by clicking File in the menu bar, then selecting Save Chat Log. When prompted, select a place on your computer to save the file and click Save. 
Return to Top
6Minimize to Grab TabTo save valuable space on your computer screen, you can collapse the full Control Panel into a small Grab Tab. Use the Arrow buttons to collapse and expand the Control Panel. 
Gotomeeting Free DownloadRetain easy access to the Audio, Screen and Webcambuttons. 
Get new chat notifications when messages come in. 
Click the Attendees or Chat icons to expand only those panes. 
Show All | Hide All
 You can split out some of the panes from the Control Panel and move them around your screen (or even collapse the rest of the Control Panel while leaving the selected pane open). Click the Expand icon in the corner of a pane to undock it from the Control Panel. 
 The Viewer is the application window that shows you the presenter's shared screen. You'll also notice that it includes multiple tools in the upper toolbar, including webcam controls, the ability to rearrange its location and a Screenshot icon that allows you to capture the currently shared screen. 
Return to Top
7Explore other toolsYour Mac menu bar contains additional tools that you can use during the meeting. 
 To access the drop-down menus, click GoToMeeting, File, Edit, or any of the other menu items listed. 
Show All | Hide All
 This option will change the name and email address that is displayed to everyone in the Attendees pane (as well as the 'Talking' section at the top of the Control Panel). You can also do this by right-clicking your name in the Attendees pane. 
 Most settings for GoToMeeting can be accessed from the main Preferences window. Select GoToMeeting > Preferences to open the window. 
Return to Top
8Need more help?Need some more help getting the most out of GoToMeeting? See these additional resources to learn more. 
Show All | Hide All
 Having some installation issues? There are a few different things that might be preventing you from downloading the GoToMeeting desktop software. Check your system's compatibility. Your computer's operating system must meet certain requirements in order to run the software. Make sure yours doesn't have any limitations on our System Check page. 
Try again and watch out for permissions requests. In order for GoToMeeting to properly install itself on your computer, you have to grant it permission to access your system. The ways in which you'll be asked to do so will vary depending on your web browser and operating system, so click your Join link again and then select the article that applies to you below.
Google Chrome
Mozilla Firefox
Apple Safari on Mac
 GoToMeeting offers multiple methods for getting into session to make sure that you are able to join whenever and wherever you want. This particular guide applies to the GoToMeeting desktop app for Mac computers. If it doesn't look the same as what you see on your screen, please select one of the following. 
Q: 
Did you join with a mobile device?
 If you used an iPhone, iPad, Android phone or tablet or a Windows Phone to connect, you likely are using one of our mobile apps. Select the right one below:
Join from iOS
Join from Android
Q: 
Did you join from a Windows computer?
 No problem! Your Control Panel will look a little different than the one shown above. See our Attendee User Guide for Windows. Q: 
Did you join from a Mac computer, but it looks different than what's shown above?
 Depending on the organizer's account settings and the operating system of your computer, you may have instantly joined the session using your your web browser, which allows you to join quickly without installing the full desktop software. Take a look at the resources below to learn more about joining sessions using the Web App. 
Understanding the Web App
Web App Attendee Guide
 If you have your own GoToMeeting account, then you are a GoToMeeting organizer and have access to additional features and tools! Please see our Organizer User Guide to learn more. 
Return to Top